{"id":70205,"date":"2023-05-08T15:18:36","date_gmt":"2023-05-08T09:48:36","guid":{"rendered":"https:\/\/www.the-next-tech.com\/?post_type=web-story&#038;p=70205"},"modified":"2023-05-08T15:18:41","modified_gmt":"2023-05-08T09:48:41","slug":"guide-to-debt-recovery-for-small-businesses","status":"publish","type":"web-story","link":"https:\/\/www.the-next-tech.com\/web-stories\/guide-to-debt-recovery-for-small-businesses\/","title":{"rendered":"Guide To Debt Recovery For Small Businesses"},"content":{"rendered":"<p><html amp=\"\" lang=\"en\"><head><meta charSet=\"utf-8\"\/><meta name=\"viewport\" content=\"width=device-width,minimum-scale=1,initial-scale=1\"\/><script async=\"\" src=\"https:\/\/cdn.ampproject.org\/v0.js\"><\/script><script async=\"\" src=\"https:\/\/cdn.ampproject.org\/v0\/amp-story-1.0.js\" custom-element=\"amp-story\"><\/script><link href=\"https:\/\/fonts.googleapis.com\/css2?display=swap&amp;family=Merriweather%3Awght%40700&amp;family=Roboto%3Awght%40700\" rel=\"stylesheet\"\/>\n<style amp-boilerplate=\"\">body{-webkit-animation:-amp-start 8s steps(1,end) 0s 1 normal both;-moz-animation:-amp-start 8s steps(1,end) 0s 1 normal both;-ms-animation:-amp-start 8s steps(1,end) 0s 1 normal both;animation:-amp-start 8s steps(1,end) 0s 1 normal both}@-webkit-keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}@-moz-keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}@-ms-keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}@-o-keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}@keyframes -amp-start{from{visibility:hidden}to{visibility:visible}}<\/style>\n<p><noscript><\/p>\n<style amp-boilerplate=\"\">body{-webkit-animation:none;-moz-animation:none;-ms-animation:none;animation:none}<\/style>\n<p><\/noscript><\/p>\n<style amp-custom=\"\">\n              h1, h2, h3 { font-weight: normal; }<\/p>\n<p>              amp-story-page {\n                background-color: #131516;\n              }<\/p>\n<p>              amp-story-grid-layer {\n                overflow: visible;\n              }<\/p>\n<p>              @media (max-aspect-ratio: 9 \/ 16)  {\n                @media (min-aspect-ratio: 320 \/ 678) {\n                  amp-story-grid-layer.grid-layer {\n                    margin-top: calc((100% \/ 0.5625 - 100% \/ 0.6666666666666666) \/ 2);\n                  }\n                }\n              }<\/p>\n<p>              @media not all and (min-resolution:.001dpcm) {\n                @media {\n                  p.text-wrapper > span {\n                    font-size: calc(100% - 0.5px);\n                  }\n                }\n              }<\/p>\n<p>              .page-fullbleed-area,\n              .page-background-overlay-area {\n                position: absolute;\n                overflow: hidden;\n                width: 100%;\n                left: 0;\n                height: calc(1.1851851851851851 * 100%);\n                top: calc((1 - 1.1851851851851851) * 100% \/ 2);\n              }<\/p>\n<p>              .element-overlay-area {\n                position: absolute;\n                width: 100%;\n                height: 100%;\n                top: 0;\n                left: 0;\n              }<\/p>\n<p>              .page-safe-area {\n                overflow: visible;\n                position: absolute;\n                top: 0;\n                bottom: 0;\n                left: 0;\n                right: 0;\n                width: 100%;\n                height: calc(0.84375 * 100%);\n                margin: auto 0;\n              }<\/p>\n<p>              .mask {\n                position: absolute;\n                overflow: hidden;\n              }<\/p>\n<p>              .fill {\n                position: absolute;\n                top: 0;\n                left: 0;\n                right: 0;\n                bottom: 0;\n                margin: 0;\n              }<\/p>\n<p>              @media (prefers-reduced-motion: no-preference) {\n                .animation-wrapper {\n                  opacity: var(--initial-opacity);\n                  transform: var(--initial-transform);\n                }\n              }<\/p>\n<p>              amp-story-grid-layer.align-bottom {\n                align-content: end;\n                padding: 0;\n              }<\/p>\n<p>              .captions-area {\n                padding: 0 32px 0;\n              }<\/p>\n<p>              amp-story-captions {\n                margin-bottom: 16px;\n                text-align: center;\n              }<\/p>\n<p>              amp-story-captions span {\n                display: inline-block;\n                margin: 0;\n                padding: 6px 12px;\n                vertical-align: middle;\n                border-radius: 15px;\n                background: rgba(11, 11, 11, 0.6);\n                color: rgba(255, 255, 255, 1);\n                font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen-Sans, Ubuntu, Cantarell, \"Helvetica Neue\", sans-serif;;\n                font-size: calc(4 * var(--story-page-vw));\n                line-height: 1.4;\n                word-break: break-word;\n                word-wrap: break-word;\n                overflow-wrap: break-word;\n              }\n              <\/style>\n<p><meta name=\"web-stories-replace-head-start\"\/><title>Guide To Debt Recovery For Small Businesses<\/title><link rel=\"canonical\" href=\"https:\/\/www.the-next-tech.com\/?post_type=web-story&amp;p=70205\"\/><meta name=\"web-stories-replace-head-end\"\/><\/head><body><amp-story standalone=\"\" publisher=\"The Next Tech\" publisher-logo-src=\"https:\/\/s3.amazonaws.com\/static.the-next-tech.com\/wp-content\/uploads\/2022\/07\/22163006\/tnt_logo.png\" title=\"Guide To Debt Recovery For Small Businesses\" poster-portrait-src=\"https:\/\/s3.amazonaws.com\/static.the-next-tech.com\/wp-content\/uploads\/2023\/05\/08151420\/Frame-10-20.jpg\"><amp-story-page id=\"fcfe1d98-8dd9-48dc-97fc-b2e9b4f39394\" auto-advance-after=\"11s\"><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fff\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-ea2ceefb-8a70-4605-88cd-a4ba06450f3a\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:-8.49515%;top:-9.38511%;width:117.71845%;height:118.28479%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-4e115e43-2077-4294-bb80-fc6ee6867836\">\n<div style=\"position:absolute;width:100%;height:100.0741%;left:0%;top:-0.03705%\" data-leaf-element=\"true\"><amp-img layout=\"fill\" src=\"https:\/\/img.freepik.com\/premium-photo\/accountant-calculating-expenses_254268-3658.jpg?w=360\" alt=\"accountant-calculating-expenses_254268-3658.jpg\"><\/amp-img><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:77.83172%;width:76.45631%;height:19.57929%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-71c7556b-aca8-42fb-b00a-e06356575e1a\">\n<div class=\"fill\" style=\"background-color:rgba(0,0,0,0.6);will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<div style=\"position:absolute;pointer-events:none;left:16.99029%;top:81.71521%;width:66.74757%;height:11.97411%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.7272727272727273% 0.7272727272727273% 0.7272727272727273% 0.7272727272727273% \/ 2.7027027027027026% 2.7027027027027026% 2.7027027027027026% 2.7027027027027026%\" id=\"el-7346fc68-560f-4254-92fb-61d4d0918bdd\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.31090909090908975% 0;font-family:&quot;Merriweather&quot;,serif;font-size:0.485437em;line-height:1.2;text-align:center;padding:0;color:#000000\"><span class=\"ez-toc-section\" id=\"Debt_Recovery_For_Small_Businesses\"><\/span><span><span style=\"font-weight: 700; color: #ffcc4a\">Debt Recovery For Small Businesses&nbsp;<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"bb3c694d-501a-4c5c-920e-41ff41ad58dc\" auto-advance-after=\"11s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-6fc87729-a37c-4b60-b392-2a10ab2c476a\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.2, 0.6, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-0c8f77c4-1cae-4456-89c9-7ef85e60fac1\",\"keyframes\":{\"transform\":[\"translate3d(-114.87342%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.2, 0.6, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fdf5dc\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-a59b507f-5a96-43db-974a-f91f0928ddf3\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.40777%;top:32.8479%;width:76.69903%;height:34.46602%;opacity:1\">\n<div id=\"anim-6fc87729-a37c-4b60-b392-2a10ab2c476a\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-0c8f77c4-1cae-4456-89c9-7ef85e60fac1\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-114.87342%, 0px, 0)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" id=\"el-27484472-a9b6-4e9f-bd0f-41843148084d\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.2729430379746832% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.388350em;line-height:1.1;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #800f2f\">Debt recovery is the process of collecting unpaid debts owed to a business. Small businesses often struggle with debt recovery due to limited resources and the potential damage to customer relationships.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"6379ea45-f5a3-49ca-9435-6f79e3a9f956\" auto-advance-after=\"11s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-c16dfeae-e7e1-4aa4-aedc-31e748c1dfe4\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.2, 0.6, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-cf00cc06-3a67-48d7-95a4-7124aced8148\",\"keyframes\":{\"transform\":[\"translate3d(0px, -209.22706%, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.2, 0.6, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#211f1e\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-5e88e7e8-ec4d-45c1-a29b-6c04b9594319\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:12.86408%;top:31.39159%;width:74.75728%;height:37.21683%;opacity:1\">\n<div id=\"anim-c16dfeae-e7e1-4aa4-aedc-31e748c1dfe4\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-cf00cc06-3a67-48d7-95a4-7124aced8148\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(0px, -209.22706%, 0)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" id=\"el-81c95b6b-944a-414f-86a1-d5ba0df50e09\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10957792207792162% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.388350em;line-height:1.2;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #ffcc4a\">Small businesses should have clear payment terms for their products or services, including due dates and penalties for late payments. These terms should be communicated clearly to customers.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"de00cc1f-d9e4-4e09-b27d-66a82fb4ed88\" auto-advance-after=\"11s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-f10c9e44-395e-4dd2-a7ce-45f0a6479bde\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.2, 0.6, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-5f5a5b48-1b36-4e59-8084-9a3862f6263e\",\"keyframes\":{\"transform\":[\"translate3d(0px, 236.84809%, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.2, 0.6, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#1f2a2e\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-bb67e8b1-5c8f-4edb-a6e1-d961f8e00bc1\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:14.07767%;top:34.14239%;width:75.97087%;height:31.71521%;opacity:1\">\n<div id=\"anim-f10c9e44-395e-4dd2-a7ce-45f0a6479bde\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-5f5a5b48-1b36-4e59-8084-9a3862f6263e\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(0px, 236.84809%, 0)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" id=\"el-f1fa8b4b-a43c-4a35-bfc6-fb4b89f6562d\">\n<h3 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.6589456869009584% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.388350em;line-height:1;text-align:center;padding:0;color:#000000\"><span class=\"ez-toc-section\" id=\"If_a_payment_is_overdue_the_first_step_is_to_contact_the_customer_This_can_be_done_via_phone_email_or_letter_The_communication_should_be_polite_and_professional_but_firm_in_requesting_payment\"><\/span><span><span style=\"font-weight: 700; color: #fdf5dc\">If a payment is overdue, the first step is to contact the customer. This can be done via phone, email, or letter. The communication should be polite and professional, but firm in requesting payment.<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"ba4740bb-39c3-4a5c-b68c-96cf86e91198\" auto-advance-after=\"11s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-f8bc73c7-5c60-4d07-8536-3cb707eba946\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.2, 0.6, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-c6d81a87-fb53-42e3-93e5-abcd54862fee\",\"keyframes\":{\"transform\":[\"translate3d(115.55555%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.2, 0.6, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#bcebee\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-7670c77b-b472-451b-9748-82a4fe5f89f4\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:32.03883%;width:76.45631%;height:35.59871%;opacity:1\">\n<div id=\"anim-f8bc73c7-5c60-4d07-8536-3cb707eba946\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-c6d81a87-fb53-42e3-93e5-abcd54862fee\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(115.55555%, 0px, 0)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0% 0% 0% 0% \/ 0% 0% 0% 0%\" id=\"el-4ca2d274-aa4c-4acd-bf15-9bc239e45330\">\n<p class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.832837301587301% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.372168em;line-height:1.4;text-align:center;padding:0;color:#000000\"><span><span style=\"font-weight: 700; color: #a4133c\">If a customer is unable to pay the full amount owed, consider setting up a payment plan. This can be a more effective way to recover the debt than pursuing legal action.<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"b02b9073-974f-48cb-92a9-1fc2e83279e9\" auto-advance-after=\"11s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-9e54c33a-f634-4f1a-80d0-917e3943c524\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":300,\"duration\":2000,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#2d2a35\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-7ad30e5e-2629-4ee9-89b1-c81d8e672443\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.40777%;top:32.68608%;width:76.69903%;height:34.78964%;opacity:1\">\n<div id=\"anim-9e54c33a-f634-4f1a-80d0-917e3943c524\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0% 0% 0% 0% \/ 0% 0% 0% 0%\" id=\"el-a33bea81-cb87-4276-b382-72447dcb2c2a\">\n<h3 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.48655063291139283% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.388350em;line-height:1.3;text-align:center;padding:0;color:#000000\"><span class=\"ez-toc-section\" id=\"If_the_customer_does_not_respond_to_initial_contact_a_demand_letter_can_be_sent_This_letter_should_outline_the_amount_owed_payment_terms_and_consequences_of_non-payment\"><\/span><span><span style=\"font-weight: 700; color: #bcebee\">If the customer does not respond to initial contact, a demand letter can be sent. This letter should outline the amount owed, payment terms, and consequences of non-payment.<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"71686666-98dd-4736-9670-41cb1feb40ed\" auto-advance-after=\"11s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-664e11da-80bd-4301-a214-c973820633e6\",\"keyframes\":{\"transform\":[\"translate3d(-116.88312%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-ea246ddb-3620-430a-bffe-83f586775fd8\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-51fc880e-eb83-4d32-8768-5fc20efb8e2d\",\"keyframes\":{\"transform\":[\"scale(0.15)\",\"scale(1)\"]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#fcefab\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-bd22dafc-912e-4671-ae03-2f5270e775c9\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:12.62136%;top:34.46602%;width:74.75728%;height:31.22977%;opacity:1\">\n<div id=\"anim-664e11da-80bd-4301-a214-c973820633e6\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(-116.88312%, 0px, 0)\">\n<div id=\"anim-ea246ddb-3620-430a-bffe-83f586775fd8\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-51fc880e-eb83-4d32-8768-5fc20efb8e2d\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0.6493506493506493% 0.6493506493506493% 0.6493506493506493% 0.6493506493506493% \/ 1.0362694300518136% 1.0362694300518136% 1.0362694300518136% 1.0362694300518136%\" id=\"el-1cd99979-831c-41d1-989d-0c024dda1bff\">\n<h2 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:-0.10501217532467497% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.372168em;line-height:1.2;text-align:center;padding:0;color:#000000\"><span class=\"ez-toc-section\" id=\"If_other_methods_have_been_unsuccessful_legal_action_may_be_necessary_to_recover_the_debt_This_can_be_expensive_and_time-consuming_so_it_should_be_a_last_resort\"><\/span><span><span style=\"font-weight: 700; color: #0e662a\">If other methods have been unsuccessful, legal action may be necessary to recover the debt. This can be expensive and time-consuming, so it should be a last resort.<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><amp-story-page id=\"578dbc44-8865-448a-bcf0-632181cd597a\" auto-advance-after=\"11s\"><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-1a62cb3d-a9ec-4485-a6cc-fcf31b1eb9c5\",\"keyframes\":{\"transform\":[\"translate3d(115.18987%, 0px, 0)\",\"translate3d(0px, 0px, 0)\"]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-8f4d9612-28b3-4a22-8ca5-234fe33d6af6\",\"keyframes\":{\"opacity\":[0,1]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"both\"}]<\/script><\/amp-story-animation><amp-story-animation layout=\"nodisplay\" trigger=\"visibility\"><script type=\"application\/json\">[{\"selector\":\"#anim-360c4351-ff8b-47cc-b978-65ebed9395ca\",\"keyframes\":{\"transform\":[\"scale(0.15)\",\"scale(1)\"]},\"delay\":0,\"duration\":1500,\"easing\":\"cubic-bezier(0.4, 0.4, 0.0, 1)\",\"fill\":\"forwards\"}]<\/script><\/amp-story-animation><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\" style=\"background-color:#d4e3fc\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:0;top:-9.25926%;width:100%;height:118.51852%;opacity:1\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0\" class=\"mask\" id=\"el-10877920-41a4-42a2-a934-532f76109f86\">\n<div class=\"fill\" style=\"will-change:transform\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><amp-story-grid-layer template=\"vertical\" aspect-ratio=\"412:618\" class=\"grid-layer\"><\/p>\n<div class=\"page-fullbleed-area\">\n<div class=\"page-safe-area\">\n<div style=\"position:absolute;pointer-events:none;left:11.65049%;top:35.11327%;width:76.69903%;height:29.77346%;opacity:1\">\n<div id=\"anim-1a62cb3d-a9ec-4485-a6cc-fcf31b1eb9c5\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:translate3d(115.18987%, 0px, 0)\">\n<div id=\"anim-8f4d9612-28b3-4a22-8ca5-234fe33d6af6\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:0;--initial-transform:none\">\n<div id=\"anim-360c4351-ff8b-47cc-b978-65ebed9395ca\" class=\"animation-wrapper\" style=\"width:100%;height:100%;display:block;position:absolute;top:0;left:0;--initial-opacity:1;--initial-transform:scale(0.15)\">\n<div style=\"pointer-events:initial;width:100%;height:100%;display:block;position:absolute;top:0;left:0;z-index:0;border-radius:0% 0% 0% 0% \/ 0% 0% 0% 0%\" id=\"el-21524cc7-28fb-468f-b8be-4e731a12a810\">\n<h3 class=\"fill text-wrapper\" style=\"white-space:pre-line;overflow-wrap:break-word;word-break:break-word;margin:0.11600079113924068% 0;font-family:&quot;Roboto&quot;,sans-serif;font-size:0.372168em;line-height:1.14;text-align:center;padding:0;color:#000000\"><span class=\"ez-toc-section\" id=\"Debt_recovery_can_be_a_long_and_frustrating_process_Small_businesses_should_be_persistent_in_their_efforts_to_recover_the_debt_but_also_be_aware_of_legal_limitations_and_customer_relationships\"><\/span><span><span style=\"font-weight: 700; color: #215fce\">Debt recovery can be a long and frustrating process. Small businesses should be persistent in their efforts to recover the debt, but also be aware of legal limitations and customer relationships.<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><\/amp-story-grid-layer><\/amp-story-page><\/amp-story><\/body><\/html><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Debt recovery is an essential part of running a small business. By following these essential steps, small businesses can increase their chances of recovering debts while maintaining customer relations<\/p>\n","protected":false},"author":152,"featured_media":70206,"template":"","meta":{"web_stories_publisher_logo":59216,"web_stories_poster":[],"web_stories_products":[],"footnotes":""},"web_story_category":[],"web_story_tag":[24454,18788,24458,24451,24439,24457,24441,24456,24455,24445,24450,24443,24442,24447,24453,24449,24452,24448,24440,24444,24446],"class_list":["post-70205","web-story","type-web-story","status-publish","has-post-thumbnail","hentry"],"story_data":{"version":46,"pages":[{"elements":[{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"x":1,"y":1,"width":1,"height":1,"mask":{"type":"rectangle"},"isBackground":true,"isDefaultBackground":true,"type":"shape","id":"ea2ceefb-8a70-4605-88cd-a4ba06450f3a"},{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":false,"scale":100,"focalX":50,"focalY":50,"resource":{"type":"image","mimeType":"image\/jpeg","width":360,"height":543,"sizes":[],"isPlaceholder":false,"isExternal":true,"needsProxy":true,"src":"https:\/\/img.freepik.com\/premium-photo\/accountant-calculating-expenses_254268-3658.jpg?w=360","id":"a0ed0090-be3b-4578-9b90-d7b1c13d7682","alt":"accountant-calculating-expenses_254268-3658.jpg","baseColor":"#35352b"},"type":"image","x":-35,"y":-58,"width":485,"height":731,"mask":{"type":"rectangle","showInLibrary":true,"name":"Rectangle","path":"M 0,0 1,0 1,1 0,1 0,0 Z","ratio":1,"supportsBorder":true},"id":"4e115e43-2077-4294-bb80-fc6ee6867836"},{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":false,"backgroundColor":{"color":{"r":0,"g":0,"b":0,"a":0.6}},"type":"shape","x":48,"y":481,"width":315,"height":121,"mask":{"type":"rectangle"},"id":"71c7556b-aca8-42fb-b00a-e06356575e1a"},{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"backgroundTextMode":"NONE","font":{"family":"Merriweather","fallbacks":["serif"],"weights":[300,400,700,900],"styles":["italic","regular"],"variants":[[0,300],[1,300],[0,400],[1,400],[0,700],[1,700],[0,900],[1,900]],"service":"fonts.google.com","metrics":{"upm":1000,"asc":984,"des":-273,"tAsc":984,"tDes":-273,"tLGap":0,"wAsc":1065,"wDes":273,"xH":555,"capH":743,"yMin":-272,"yMax":1055,"hAsc":984,"hDes":-273,"lGap":0}},"fontSize":30,"backgroundColor":{"color":{"r":196,"g":196,"b":196}},"lineHeight":1.2,"textAlign":"center","padding":{"locked":true,"hasHiddenPadding":false,"horizontal":0,"vertical":0},"type":"text","content":"<span style=\"font-weight: 700; color: #ffcc4a\">Debt Recovery For Small Businesses&nbsp;<\/span>","borderRadius":{"locked":true,"topLeft":2,"topRight":2,"bottomRight":2,"bottomLeft":2},"x":70,"y":505,"width":275,"height":74,"id":"7346fc68-560f-4254-92fb-61d4d0918bdd"}],"backgroundColor":{"color":{"r":255,"g":255,"b":255}},"type":"page","id":"fcfe1d98-8dd9-48dc-97fc-b2e9b4f39394"},{"elements":[{"x":1,"y":1,"width":1,"height":1,"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"mask":{"type":"rectangle"},"isBackground":true,"type":"shape","id":"a59b507f-5a96-43db-974a-f91f0928ddf3","isDefaultBackground":true,"basedOn":"56248b21-6e15-48fa-bc4b-ebd2163c4b6c"},{"x":47,"y":203,"width":316,"height":213,"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"backgroundTextMode":"NONE","font":{"family":"Roboto","fallbacks":["sans-serif"],"weights":[100,300,400,500,700,900],"styles":["italic","regular"],"variants":[[0,100],[1,100],[0,300],[1,300],[0,400],[1,400],[0,500],[1,500],[0,700],[1,700],[0,900],[1,900]],"service":"fonts.google.com","metrics":{"upm":2048,"asc":1900,"des":-500,"tAsc":1536,"tDes":-512,"tLGap":102,"wAsc":1946,"wDes":512,"xH":1082,"capH":1456,"yMin":-555,"yMax":2163,"hAsc":1900,"hDes":-500,"lGap":0}},"backgroundColor":{"color":{"r":196,"g":196,"b":196}},"lineHeight":1.1,"textAlign":"center","type":"text","id":"27484472-a9b6-4e9f-bd0f-41843148084d","content":"<span style=\"font-weight: 700; color: #800f2f\">Debt recovery is the process of collecting unpaid debts owed to a business. Small businesses often struggle with debt recovery due to limited resources and the potential damage to customer relationships.<\/span>","fontSize":24,"padding":{"horizontal":0,"vertical":0},"tagName":"p","basedOn":"fbe0221c-732c-40ac-83e9-3c982aef987a"}],"animations":[{"id":"03b14348-a8c8-4ce2-b152-3d074c405f0a","type":"effect-fly-in","targets":["27484472-a9b6-4e9f-bd0f-41843148084d"],"flyInDir":"leftToRight","duration":1500,"delay":0}],"type":"page","id":"bb3c694d-501a-4c5c-920e-41ff41ad58dc","backgroundColor":{"color":{"r":253,"g":245,"b":220}},"pageTemplateType":"quote","groups":{"88ff01d9-2cd0-4f93-bc6b-c49dc66164f1":{"name":"Background","isLocked":true,"isCollapsed":true}}},{"elements":[{"x":1,"y":1,"width":1,"height":1,"type":"shape","opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"mask":{"type":"rectangle"},"isBackground":true,"id":"5e88e7e8-ec4d-45c1-a29b-6c04b9594319","isDefaultBackground":true,"basedOn":"a848ae15-78c1-488a-9c2f-befbc69a1fb3"},{"x":53,"y":194,"width":308,"height":230,"font":{"family":"Roboto","fallbacks":["sans-serif"],"weights":[100,300,400,500,700,900],"styles":["italic","regular"],"variants":[[0,100],[1,100],[0,300],[1,300],[0,400],[1,400],[0,500],[1,500],[0,700],[1,700],[0,900],[1,900]],"service":"fonts.google.com","metrics":{"upm":2048,"asc":1900,"des":-500,"tAsc":1536,"tDes":-512,"tLGap":102,"wAsc":1946,"wDes":512,"xH":1082,"capH":1456,"yMin":-555,"yMax":2163,"hAsc":1900,"hDes":-500,"lGap":0}},"type":"text","opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"backgroundTextMode":"NONE","backgroundColor":{"color":{"r":196,"g":196,"b":196}},"lineHeight":1.2,"textAlign":"center","basedOn":"1788ced3-50fc-495e-9944-9f7a205b3107","id":"81c95b6b-944a-414f-86a1-d5ba0df50e09","content":"<span style=\"font-weight: 700; color: #ffcc4a\">Small businesses should have clear payment terms for their products or services, including due dates and penalties for late payments. These terms should be communicated clearly to customers.<\/span>","fontSize":24,"padding":{"horizontal":0,"vertical":0},"tagName":"p"}],"animations":[{"id":"5c5f5bfc-27d0-4406-aeec-36d598ef0d22","type":"effect-fly-in","targets":["81c95b6b-944a-414f-86a1-d5ba0df50e09"],"flyInDir":"topToBottom","duration":1500,"delay":0}],"type":"page","id":"6379ea45-f5a3-49ca-9435-6f79e3a9f956","backgroundColor":{"color":{"r":33,"g":31,"b":30}},"pageTemplateType":"quote"},{"elements":[{"x":1,"y":1,"width":1,"height":1,"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"mask":{"type":"rectangle"},"isBackground":true,"type":"shape","id":"bb67e8b1-5c8f-4edb-a6e1-d961f8e00bc1","isDefaultBackground":true,"basedOn":"df765066-cd07-49bf-8ef7-02ae6f2b3330"},{"x":58,"y":211,"width":313,"height":196,"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"backgroundTextMode":"NONE","font":{"family":"Roboto","fallbacks":["sans-serif"],"weights":[100,300,400,500,700,900],"styles":["italic","regular"],"variants":[[0,100],[1,100],[0,300],[1,300],[0,400],[1,400],[0,500],[1,500],[0,700],[1,700],[0,900],[1,900]],"service":"fonts.google.com","metrics":{"upm":2048,"asc":1900,"des":-500,"tAsc":1536,"tDes":-512,"tLGap":102,"wAsc":1946,"wDes":512,"xH":1082,"capH":1456,"yMin":-555,"yMax":2163,"hAsc":1900,"hDes":-500,"lGap":0}},"backgroundColor":{"color":{"r":196,"g":196,"b":196}},"lineHeight":1,"textAlign":"center","type":"text","basedOn":"dd32270f-eb83-45ff-917b-edf80e86b024","id":"f1fa8b4b-a43c-4a35-bfc6-fb4b89f6562d","content":"<span style=\"font-weight: 700; color: #fdf5dc\">If a payment is overdue, the first step is to contact the customer. This can be done via phone, email, or letter. The communication should be polite and professional, but firm in requesting payment.<\/span>","fontSize":24,"padding":{"horizontal":0,"vertical":0}}],"animations":[{"id":"89ad232b-9db5-46ee-b63f-58b5ad35c4d5","type":"effect-fly-in","targets":["f1fa8b4b-a43c-4a35-bfc6-fb4b89f6562d"],"flyInDir":"bottomToTop","duration":1500,"delay":0}],"type":"page","id":"de00cc1f-d9e4-4e09-b27d-66a82fb4ed88","backgroundColor":{"color":{"r":31,"g":42,"b":46}},"pageTemplateType":"cover"},{"elements":[{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"x":1,"y":1,"width":1,"height":1,"mask":{"type":"rectangle"},"isBackground":true,"isDefaultBackground":true,"type":"shape","id":"7670c77b-b472-451b-9748-82a4fe5f89f4","basedOn":"ae80a8d5-0bc5-41dd-ad68-6c3637eb573d"},{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"backgroundTextMode":"NONE","font":{"family":"Roboto","fallbacks":["sans-serif"],"weights":[100,300,400,500,700,900],"styles":["italic","regular"],"variants":[[0,100],[1,100],[0,300],[1,300],[0,400],[1,400],[0,500],[1,500],[0,700],[1,700],[0,900],[1,900]],"service":"fonts.google.com","metrics":{"upm":2048,"asc":1900,"des":-500,"tAsc":1536,"tDes":-512,"tLGap":102,"wAsc":1946,"wDes":512,"xH":1082,"capH":1456,"yMin":-555,"yMax":2163,"hAsc":1900,"hDes":-500,"lGap":0}},"fontSize":23,"backgroundColor":{"color":{"r":196,"g":196,"b":196}},"lineHeight":1.4,"textAlign":"center","padding":{"vertical":0,"horizontal":0,"locked":true},"type":"text","content":"<span style=\"font-weight: 700; color: #a4133c\">If a customer is unable to pay the full amount owed, consider setting up a payment plan. This can be a more effective way to recover the debt than pursuing legal action.<\/span>","borderRadius":{"locked":true,"topLeft":0,"topRight":0,"bottomRight":0,"bottomLeft":0},"width":315,"height":220,"basedOn":"2a0e6c2d-2b10-4b9d-9efe-5bf60e3e3d3d","id":"4ca2d274-aa4c-4acd-bf15-9bc239e45330","x":48,"y":198,"marginOffset":3.299999999999997,"tagName":"p"}],"animations":[{"id":"c918243c-c78e-4e4e-9eb5-aeaa7e00d466","type":"effect-fly-in","targets":["4ca2d274-aa4c-4acd-bf15-9bc239e45330"],"flyInDir":"rightToLeft","duration":1500,"delay":0}],"backgroundColor":{"color":{"r":188,"g":235,"b":238}},"type":"page","id":"ba4740bb-39c3-4a5c-b68c-96cf86e91198","pageTemplateType":"editorial"},{"elements":[{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"x":1,"y":1,"width":1,"height":1,"mask":{"type":"rectangle"},"isBackground":true,"isDefaultBackground":true,"type":"shape","id":"7ad30e5e-2629-4ee9-89b1-c81d8e672443","basedOn":"de01aa50-cfbb-438d-a357-5d5e3fdac4a9"},{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"backgroundTextMode":"NONE","font":{"family":"Roboto","fallbacks":["sans-serif"],"weights":[100,300,400,500,700,900],"styles":["italic","regular"],"variants":[[0,100],[1,100],[0,300],[1,300],[0,400],[1,400],[0,500],[1,500],[0,700],[1,700],[0,900],[1,900]],"service":"fonts.google.com","metrics":{"upm":2048,"asc":1900,"des":-500,"tAsc":1536,"tDes":-512,"tLGap":102,"wAsc":1946,"wDes":512,"xH":1082,"capH":1456,"yMin":-555,"yMax":2163,"hAsc":1900,"hDes":-500,"lGap":0}},"fontSize":24,"backgroundColor":{"color":{"r":196,"g":196,"b":196}},"lineHeight":1.3,"textAlign":"center","padding":{"vertical":0,"horizontal":0,"locked":true},"type":"text","content":"<span style=\"font-weight: 700; color: #bcebee\">If the customer does not respond to initial contact, a demand letter can be sent. This letter should outline the amount owed, payment terms, and consequences of non-payment.<\/span>","borderRadius":{"locked":true,"topLeft":0,"topRight":0,"bottomRight":0,"bottomLeft":0},"width":316,"height":215,"basedOn":"01fa0fd7-aeb2-43f4-b52e-b1731b2290e3","id":"a33bea81-cb87-4276-b382-72447dcb2c2a","x":47,"y":202}],"animations":[{"id":"bc798d59-71cd-4424-9ae5-96fc7fb2cc81","type":"effect-fade-in","targets":["a33bea81-cb87-4276-b382-72447dcb2c2a"],"duration":2000,"delay":300}],"backgroundColor":{"color":{"r":45,"g":42,"b":53}},"type":"page","id":"b02b9073-974f-48cb-92a9-1fc2e83279e9","pageTemplateType":"cover"},{"elements":[{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"x":1,"y":1,"width":1,"height":1,"mask":{"type":"rectangle"},"isBackground":true,"isDefaultBackground":true,"type":"shape","id":"bd22dafc-912e-4671-ae03-2f5270e775c9","basedOn":"70fb4757-3714-460e-b409-980c98b72249"},{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":false,"backgroundTextMode":"NONE","font":{"family":"Roboto","fallbacks":["sans-serif"],"weights":[100,300,400,500,700,900],"styles":["italic","regular"],"variants":[[0,100],[1,100],[0,300],[1,300],[0,400],[1,400],[0,500],[1,500],[0,700],[1,700],[0,900],[1,900]],"service":"fonts.google.com","metrics":{"upm":2048,"asc":1900,"des":-500,"tAsc":1536,"tDes":-512,"tLGap":102,"wAsc":1946,"wDes":512,"xH":1082,"capH":1456,"yMin":-555,"yMax":2163,"hAsc":1900,"hDes":-500,"lGap":0}},"fontSize":23,"backgroundColor":{"color":{"r":196,"g":196,"b":196}},"lineHeight":1.2,"textAlign":"center","padding":{"locked":true,"hasHiddenPadding":false},"type":"text","content":"<span style=\"font-weight: 700; color: #0e662a\">If other methods have been unsuccessful, legal action may be necessary to recover the debt. This can be expensive and time-consuming, so it should be a last resort.<\/span>","borderRadius":{"locked":true,"topLeft":2,"topRight":2,"bottomRight":2,"bottomLeft":2},"width":308,"height":193,"marginOffset":-7,"basedOn":"8d7b9fcf-ee06-4e59-9d57-ca5f5b53c24b","id":"1cd99979-831c-41d1-989d-0c024dda1bff","x":52,"y":213,"tagName":"h2","groupId":null}],"animations":[{"id":"9e70d376-eeea-4924-990c-ec8f0d5cb41c","type":"effect-whoosh-in","targets":["1cd99979-831c-41d1-989d-0c024dda1bff"],"whooshInDir":"leftToRight","duration":1500,"delay":0}],"backgroundColor":{"color":{"r":252,"g":239,"b":171}},"type":"page","id":"71686666-98dd-4736-9670-41cb1feb40ed","pageTemplateType":"list","groups":{"5020d16e-2d35-4d34-a6ce-5873262402f4":{"name":"Section","isLocked":false,"isCollapsed":true},"ee4d1f7f-3b00-413f-8942-301b7a005675":{"name":"Section","isLocked":false,"isCollapsed":true},"b954269c-3d83-45d4-a0d9-0654e5db52b0":{"name":"Section","isLocked":false,"isCollapsed":true}}},{"elements":[{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"x":1,"y":1,"width":1,"height":1,"mask":{"type":"rectangle"},"isBackground":true,"isDefaultBackground":true,"type":"shape","id":"10877920-41a4-42a2-a934-532f76109f86","basedOn":"02397bf8-1926-4636-8039-b5c556866917"},{"opacity":100,"flip":{"vertical":false,"horizontal":false},"rotationAngle":0,"lockAspectRatio":true,"backgroundTextMode":"NONE","font":{"family":"Roboto","fallbacks":["sans-serif"],"weights":[100,300,400,500,700,900],"styles":["italic","regular"],"variants":[[0,100],[1,100],[0,300],[1,300],[0,400],[1,400],[0,500],[1,500],[0,700],[1,700],[0,900],[1,900]],"service":"fonts.google.com","metrics":{"upm":2048,"asc":1900,"des":-500,"tAsc":1536,"tDes":-512,"tLGap":102,"wAsc":1946,"wDes":512,"xH":1082,"capH":1456,"yMin":-555,"yMax":2163,"hAsc":1900,"hDes":-500,"lGap":0}},"fontSize":23,"backgroundColor":{"color":{"r":196,"g":196,"b":196}},"lineHeight":1.14,"textAlign":"center","padding":{"vertical":0,"horizontal":0,"locked":true},"type":"text","content":"<span style=\"font-weight: 700; color: #215fce\">Debt recovery can be a long and frustrating process. Small businesses should be persistent in their efforts to recover the debt, but also be aware of legal limitations and customer relationships.<\/span>","borderRadius":{"locked":true,"topLeft":0,"topRight":0,"bottomRight":0,"bottomLeft":0},"width":316,"height":184,"basedOn":"d9e02efb-411c-4e80-8c30-4eb9afeeb3ce","id":"21524cc7-28fb-468f-b8be-4e731a12a810","x":48,"y":217,"groupId":null}],"animations":[{"id":"bff45de4-f3c0-4e98-9cb5-40d5aab39dfb","type":"effect-whoosh-in","targets":["21524cc7-28fb-468f-b8be-4e731a12a810"],"whooshInDir":"rightToLeft","duration":1500,"delay":0}],"backgroundColor":{"color":{"r":212,"g":227,"b":252}},"type":"page","id":"578dbc44-8865-448a-bcf0-632181cd597a","pageTemplateType":"list","groups":{"44f6a675-b3a2-4104-949f-6ed1b9531019":{"name":"Section","isLocked":false,"isCollapsed":true},"3b0b775c-1024-47f7-be3f-eaf2f754a414":{"name":"Section","isLocked":false,"isCollapsed":true}}}],"autoAdvance":true,"defaultPageDuration":11,"currentStoryStyles":{"colors":[]}},"story_poster":{"id":70206,"url":"https:\/\/s3.amazonaws.com\/static.the-next-tech.com\/wp-content\/uploads\/2023\/05\/08151420\/Frame-10-20.jpg","width":640,"height":853,"needsProxy":false},"_links":{"self":[{"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/web-story\/70205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/web-story"}],"about":[{"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/types\/web-story"}],"author":[{"embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/users\/152"}],"version-history":[{"count":2,"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/web-story\/70205\/revisions"}],"predecessor-version":[{"id":70208,"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/web-story\/70205\/revisions\/70208"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/media\/70206"}],"wp:attachment":[{"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/media?parent=70205"}],"wp:term":[{"taxonomy":"web_story_category","embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/web_story_category?post=70205"},{"taxonomy":"web_story_tag","embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/web_story_tag?post=70205"}],"wp:lock":[{"embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/web-story\/70205\/lock"}],"wp:publisherlogo":[{"embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/web-stories\/v1\/media\/59216"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}