{"id":82521,"date":"2025-06-16T16:06:43","date_gmt":"2025-06-16T10:36:43","guid":{"rendered":"https:\/\/www.the-next-tech.com\/?p=82521"},"modified":"2025-06-16T16:06:43","modified_gmt":"2025-06-16T10:36:43","slug":"it-training-and-desktop-support-certifications","status":"publish","type":"post","link":"https:\/\/www.the-next-tech.com\/review\/it-training-and-desktop-support-certifications\/","title":{"rendered":"Best IT Training And Desktop Support Certifications In 2025"},"content":{"rendered":"<p>The avenues for upgrading your tech career in 2025 have become increasingly better with every passing year. From strong foundational certifications like CompTIA A+ to more advanced certifications like CompTIA Network+ and Cisco\u2019s CCNA for IT roles for it training and desktop support certifications, such as a Desktop support technician, are available on the web for aspiring candidates to pursue. Many other industry-recognized certifications, like AWS Certified Solutions Architect, are highly preferred by employers for cloud-related roles.<\/p>\n<p>We have compiled a list of the best <a href=\"https:\/\/ccitraining.edu\/computer-support-technician\/\" target=\"_blank\" rel=\"noopener\">IT technician training<\/a> and desktop support technician training certifications in 2025 for you to advance in your tech career.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Certifications_Ideal_for_Desktop_Support\"><\/span>Certifications Ideal for Desktop Support<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_CompTIA_A\"><\/span>1. CompTIA A+<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>CompTIA A+ is an entry-level certification in the IT industry. This much-recognized certificate requires candidates to pass two exams.<\/p>\n<p>These exams essentially cover topics such as;<\/p>\n<ul>\n<li>Hardware<\/li>\n<li>Software<\/li>\n<li>Networking<\/li>\n<li>Security<\/li>\n<li>Mobile Devices<\/li>\n<li>Troubleshooting Skills<\/li>\n<\/ul>\n<p>Significance: The certification denotes candidates&#8217; ability to perform real-world IT problems like installing PCs, configuring and maintaining desktop and mobile devices.<\/p>\n<span class=\"seethis_lik\"><span>Also read:<\/span> <a href=\"https:\/\/www.the-next-tech.com\/artificial-intelligence\/ai-avatar-101\/\">AI Avatar 101: The Basics You Need To Know<\/a><\/span>\n<h3><span class=\"ez-toc-section\" id=\"2_HDI_Desktop_Support_Technician\"><\/span>2. HDI Desktop Support Technician<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The certification, also known by its abbreviation, HDI-DST, is ideal for individuals who are willing to provide in-person support or assistance to remote workers, internal employees, and external customers.<\/p>\n<p>The candidate who completes this certification will become proficient in skills such as;<\/p>\n<ul>\n<li>Technical Troubleshooting<\/li>\n<li>IT Service Management<\/li>\n<li><a href=\"https:\/\/www.the-next-tech.com\/review\/zip-quadpay-customer-service-phone-number\/\">Customer Service<\/a><\/li>\n<li>Effective Communication w.r.t Tech<\/li>\n<\/ul>\n<p>The certificate is generally completed by the candidate in approximately 2 days, in a classroom format, and also includes a certification exam after completion.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_TCM_Security_Practical_Help_Desk_Associate_PHDA\"><\/span>3. TCM Security Practical Help Desk Associate (PHDA)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The PHDA certificate is helpful for someone who is looking for IT help desk roles. The final exam to receive certification is quite untraditional.<\/p>\n<p><strong>Method:<\/strong> The candidates are required to solve real-experience-based problems related to support tickets in a live remote environment. Once it\u2019s done, they need to document the solutions, thus simulating a workday of roughly 8 hours.<\/p>\n<p>The difficulty of achieving this certification represents one&#8217;s aspiration to make a successful career, which employers prefer.<\/p>\n<span class=\"seethis_lik\"><span>Also read:<\/span> <a href=\"https:\/\/www.the-next-tech.com\/mobile-apps\/tiktok-video-downloader\/\">13 Best TikTok Video Downloader Apps & Websites (No Watermark) | Remove TikTok Watermark In Seconds!<\/a><\/span>\n<h3><span class=\"ez-toc-section\" id=\"4_Google_IT_Support_Professional_Certificate\"><\/span>4. Google IT Support Professional Certificate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This is a beginner-friendly certificate for someone to secure entry-level IT support roles with no prior experience in the IT sector. It\u2019s designed in a way for someone to get into the role in as quick as 6 months.<\/p>\n<p><strong>Developed By:<\/strong> Google<\/p>\n<p><strong>Offering:<\/strong> Through platforms like Coursera<\/p>\n<p>Skills Covered in the Course<\/p>\n<ul>\n<li>Troubleshooting<\/li>\n<li>Customer Service<\/li>\n<li>Networking<\/li>\n<li>Operating Systems<\/li>\n<li>Security<\/li>\n<li>System Administration<\/li>\n<\/ul>\n<div class=\"question-listing\" style=\"border: 1px solid #DC2166; padding: 20px 30px 20px 50px; margin: 30px 0; background: rgb(220 33 102 \/ 6%); box-shadow: 0px 5px 20px rgb(0 0 0 \/ 20%); border-radius: 5px; position: relative;\">\n<div class=\"question-mark\" style=\"width: 30px; height: 30px; color: #fff; display: inline-block; text-align: center; line-height: 30px; border-radius: 50%; background: #DC2166; position: absolute; right: -10px; top: -13px;\">!<\/div>\n<p>The Curriculum for achieving Certification includes:<\/p>\n<p>\u25cf Working on real-world problems<br \/>\n\u25cf Hands-on lab experience<\/p>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"Advanced_Certifications_for_IT_Roles_in_2025\"><\/span>Advanced Certifications for IT Roles in 2025<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Professionals who are already in the industry must complete the following certifications to advance their respective careers:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Cisco_Certified_Network_Associate_CCNA\"><\/span>1. Cisco Certified Network Associate (CCNA)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This is a much advanced certification that validates:<\/p>\n<p><strong>Skills in configuring and maintaining Cisco networking devices<\/strong><\/p>\n<p>This means that after completing the installation, one can set up Cisco network equipment such as routers and switches.<\/p>\n<p><strong>Outcome:<\/strong> This ensures that the network runs smoothly.<\/p>\n<span class=\"seethis_lik\"><span>Also read:<\/span> <a href=\"https:\/\/www.the-next-tech.com\/entertainment\/pokemon-sleep\/\">What Is Pokemon Sleep? The Pokemon App Will Put You To Sleep!<\/a><\/span>\n<h3><span class=\"ez-toc-section\" id=\"2_AWS_Certified_Solutions_Architect_%E2%80%93_Associate\"><\/span>2. AWS Certified Solutions Architect \u2013 Associate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This certificate is designed to teach students:<\/p>\n<p><strong>Designing as well as implementing solutions on the AWS cloud<\/strong><\/p>\n<p>This includes planning and building systems and websites using <a href=\"https:\/\/www.the-next-tech.com\/development\/what-is-amazon-web-services-and-why-is-it-so-successful\/\">Amazon\u2019s cloud services<\/a>. It can be achieved by using the right LEGO\u00ae bricks (AWS services) for functionality and efficiency.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_CompTIA_Network\"><\/span>3. CompTIA Network+<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Essentially aimed to teach networking principles, this is a vendor-neutral certificate.<\/p>\n<p>This much advanced certification must be targeted by individuals who have already completed the CompTIA A+ certificate.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Microsoft_Certified_Azure_Fundamentals\"><\/span>4. Microsoft Certified: Azure Fundamentals<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The primary focus of refining one\u2019s skills is related to Microsoft Azure cloud services.<\/p>\n<p>Many employers specifically prefer this certification for mid to senior-level professionals during recruitment.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Google_Professional_Cloud_Architect\"><\/span>5. Google Professional Cloud Architect<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This certification is for individuals who aspire to work on the <a href=\"https:\/\/www.the-next-tech.com\/artificial-intelligence\/google-gemini\/\">Google Cloud Platform<\/a>.<\/p>\n<p>It involves developing, designing, and managing cloud solutions.<\/p>\n<span class=\"seethis_lik\"><span>Also read:<\/span> <a href=\"https:\/\/www.the-next-tech.com\/machine-learning\/what-is-no-code-predictive-analytics\/\">What Is No Code Predictive Analytics? How To Build Using N8N, Google Colab, Akkio & Others?<\/a><\/span>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion_Which_Certificate_Should_You_Do\"><\/span>Conclusion: Which Certificate Should You Do?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The choice of doing a certification depends on the individual. If they are at the start of their career, then go for certificates like CompTIA A+, but for individuals who are already working in the tech field, they can choose certificates like CCNA and CompTIA Network+.<\/p>\n<p><strong>NOTE:<\/strong> Factors like specific industry roles and demands can also not be neglected.<\/p>\n<p>No matter what certifications you choose, these are the best certifications for IT training and desktop support professionals in 2025.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The avenues for upgrading your tech career in 2025 have become increasingly better with every passing year. From strong foundational<\/p>\n","protected":false},"author":5084,"featured_media":82522,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[51135,51138,51139,51140,51136,51133,51134,49575,51137],"class_list":["post-82521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-review","tag-desktop-support-certifications-2025","tag-help-desk-certifications-2025","tag-it-career-certifications-2025","tag-it-support-specialist","tag-it-training","tag-it-training-and-desktop-support-certifications","tag-it-training-certifications-2025","tag-tnt2025","tag-top-it-support-training-programs"],"_links":{"self":[{"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/posts\/82521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/users\/5084"}],"replies":[{"embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/comments?post=82521"}],"version-history":[{"count":2,"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/posts\/82521\/revisions"}],"predecessor-version":[{"id":82524,"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/posts\/82521\/revisions\/82524"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/media\/82522"}],"wp:attachment":[{"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/media?parent=82521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/categories?post=82521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.the-next-tech.com\/rest\/wp\/v2\/tags?post=82521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}