Business Ideas
10 Services Every Small Business Should Start Using Right Away
Thu May 18, 2023
Every challenge most businesses face is trying to do the little things right. It’s the basics..
Alan Jackson
Alan Jackson
News/Business Ideas
10 Services Every Small Business Should Start Usin...
By: Alan Jackson, Thu May 18, 2023
Every challenge most businesses face is trying to do the little things right. It’s the basics that get you to..
News/Review
Contact Center Omnichannel Routing: The What &...
By: Alan Jackson, Thu March 2, 2023
In today’s digital world, customer behavior is constantly evolving. As technology advances, so do customers’ expectations of service and support..
News/Business Ideas
How Technology Helps Startups Grow
By: Micah James, Mon December 5, 2022
Technology plays a critical role across all industries, whether you’re running a call center or a restaurant. It has revolutionized..
News/Review
What 7 Goals You Should Have Providing Customer Se...
By: Alex Noah, Tue August 16, 2022
Conventional customer service sets its goals and meets them. Some customer service goals are ineffective or worthless, they don’t match..
News/Business Ideas
How to Start an Automotive Business Online
By: Alan Jackson, Fri May 6, 2022
The automotive industry in the UK is an extremely lucrative one, responsible for over £74 billion in revenue for 2021..
News/Business Ideas
5 Reasons Why ISPs Should Invest in Customer Servi...
By: Amelia Scott, Mon April 11, 2022
When it comes to market growth, internet service providers (ISPs) need to think outside of the box. An internet company..
News/Business Ideas
Improve Brand Loyalty By Getting A Greater Custome...
By: Micah James, Wed February 2, 2022
Netflix instantly starts the next episode. Amazon recommends items you might need that you may not have thought of. Tesla..
News/Business Ideas
What is a Negotiation and How is it Mutually Benef...
By: Amelia Scott, Fri January 21, 2022
Online shopping giants like Nordstrom and Best Buy offer their managers the ability to negotiate prices. Other retailers, such as..
News/Future
Top 5 Tech Upgrades That Actually Make Sense For S...
By: Amelia Scott, Fri January 14, 2022
Business owners receive a flood of calls every year asking for the latest and most innovative tech solutions to improve..
News/Artificial Intelligence
Role of Conversational AI in Shaping Businesses
By: Alex Noah, Fri January 7, 2022
You may have noticed an increase in chatbot popup windows if you’ve made online purchases or paid bills in recent..
News/Business Ideas
What is a Brand Image and How Do You Measure it?
By: Alex Noah, Fri December 31, 2021
There are many things that make up brand image, depending on who you ask. It is the company’s primary identity...
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