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#CustomerService Archives - The Next Tech

News/Future

9 Ways to Know Your Customers Better
By: Imply , Tue January 28, 2020

It’s an understatement to say that you rely on your customers. After all, they represent the source of your revenue...

News/Artificial Intelligence

Dynamics 365 and Artificial Intelligence Technolog...
By: James Warner, Fri December 13, 2019

Artificial Intelligence (AI) is helping organizations in transforming their customer service. There are currently 30% companies which are using AI..

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