Conversational AI Archives - The Next Tech

News/Artificial Intelligence

5 Best Industry Use Cases for Conversational AI
By: Richard Gall, Mon August 2, 2021

Artificial Intelligence (AI), one of today’s most ubiquitous technologies, is one. Conversational AI (CAI), which is based on the human..

News/Business Ideas

6 Ways Contact Center Automation Boosts Customer E...
By: Babelforce , Mon July 19, 2021

Customer expectations continue to change. In fact, close to 70% of them expect some type of proactive outreach from outbound..

News/Artificial Intelligence

What is the Difference between Conversational AI V...
By: Alan Jackson, Thu July 8, 2021

Chatbots and conversational AI solutions both have the same goal: to provide customer service and increase engagement. What’s the difference..

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