Customer Support Archives

News/Review

What Makes Zendesk Valuable for SMBs in Optimizing...

By: Evelyn Addison, Fri September 8, 2023

Customer service strategy should be constantly improved. It’s unlikely to surprise any SMB owner who’s made the help desk implementation...

News/Development

What Are The Right CMS Platform For Your Website

By: Micah James, Sat January 28, 2023

Globally, there are over 1.8 billion websites. And the number keeps growing. There are many ways to build and maintain..

News/Business Ideas

How To Utilize Technology To Increase Profits and ...

By: Micah James, Thu October 27, 2022

Brand loyalty is vital to any business. If you have loyal customers, that means they’ll come back again and again..

News/Review

Best 16 Ways to Ensure Customer Service Agents Sta...

By: Alan Jackson, Sat September 10, 2022

Online transactions have seen a boom due to the pandemic. This has also led to an increase in customer service..

News/Business Ideas

Tips to Optimize Omnichannel Marketing Strategies

By: Micah James, Fri September 2, 2022

There are many advantages of implementing omnichannel marketing solutions for your business. These include streamlining the shopping experience for your..

News/Finance

The Most Benefits Of PWAs For The Fintech Industry

By: Amelia Scott, Mon May 30, 2022

Progressive Web Apps combine the best of mobile apps and web content to create apps that run on browsers. They..

News/Review

How to Choose the Right VoIP Provider

By: Alex Noah, Mon February 21, 2022

Businesses have increasingly turned to reliable VoIP providers for the last few years, letting go of traditional phone systems. Through..

News/Business Ideas

5 Best Small Business lessons we Learned in 2021

By: Amelia Scott, Fri December 24, 2021

We can all agree that the pandemic taught us a lot. Even though the lessons were not ideal, they taught..

News/Development

The Advantages and Disadvantages of Open Source So...

By: Amelia Scott, Thu December 23, 2021

Open-source software already has the potential to improve accessibility, connect developers, and reduce costs. Open-source advocates have many benefits to..