Customer Support Archives - The Next Tech


Key Considerations When Choosing An Ecommerce Web ...
By: Alan Jackson, Wed February 28, 2024

In the digital age, where the marketplace is as vast and varied as the world itself, standing out becomes not..


Top 10 Call Centers in the Philippines
By: Alan Jackson, Wed November 22, 2023

The Philippines call center archipelago has become synonymous with exceptional Business Process Outsourcing (BPO) services, drawing the attention of global..


What Makes Zendesk Valuable for SMBs in Optimizing...
By: Evelyn Addison, Fri September 8, 2023

Customer service strategy should be constantly improved. It’s unlikely to surprise any SMB owner who’s made the help desk implementation...


What Are The Right CMS Platform For Your Website
By: Micah James, Sat January 28, 2023

Globally, there are over 1.8 billion websites. And the number keeps growing. There are many ways to build and maintain..

News/Business Ideas

How To Utilize Technology To Increase Profits and ...
By: Micah James, Thu October 27, 2022

Brand loyalty is vital to any business. If you have loyal customers, that means they’ll come back again and again..


Best 16 Ways to Ensure Customer Service Agents Sta...
By: Alan Jackson, Sat September 10, 2022

Online transactions have seen a boom due to the pandemic. This has also led to an increase in customer service..

News/Business Ideas

Tips to Optimize Omnichannel Marketing Strategies
By: Micah James, Fri September 2, 2022

There are many advantages of implementing omnichannel marketing solutions for your business. These include streamlining the shopping experience for your..


The Most Benefits Of PWAs For The Fintech Industry
By: Amelia Scott, Mon May 30, 2022

Progressive Web Apps combine the best of mobile apps and web content to create apps that run on browsers. They..


How to Choose the Right VoIP Provider
By: Alex Noah, Mon February 21, 2022

Businesses have increasingly turned to reliable VoIP providers for the last few years, letting go of traditional phone systems. Through..

News/Business Ideas

5 Best Small Business lessons we Learned in 2021
By: Amelia Scott, Fri December 24, 2021

We can all agree that the pandemic taught us a lot. Even though the lessons were not ideal, they taught..


The Advantages and Disadvantages of Open Source So...
By: Amelia Scott, Thu December 23, 2021

Open-source software already has the potential to improve accessibility, connect developers, and reduce costs. Open-source advocates have many benefits to..

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