Best 5 Conversational AI Uses In Healthcare
  • Download Apps
25k+
close Image

Best 5 Conversational AI Uses in Healthcare

A
by Amelia Scott — 2 years ago in Health 2 min. read
2220

The pandemic has caused a shortage in the global healthcare workforce, including nurses and doctors. Several reforms have been suggested by countries around the globe to address this shortage. These reforms include reducing the barriers international medical graduates face while practicing, as well as easing the licensing process for physicians. The technology industry is not the only one that is changing. Conversational Artificial Intelligence, (AI), is ready to save the healthcare industry from this grave crisis.

Chatbot for Patient Engagement

The post-treatment phase can be kept engaged by patients using conversational AI in healthcare. Now we are familiar with the ways bots can help patients schedule appointments and diagnose problems. The post-treatment phase is as important if not more.

Scheduling An Appointment

Website/app visitors can access a chatbot via a messaging interface. Chatbots can make appointments according to doctor availability. Chatbots can also be programmed to communicate with CRM systems such as Salesforce or Microsoft Dynamics to track patient visits and follow-up appointments. This information can then be saved for future reference.

Also read: What Is Spotify Premium Duo? Explained (Pros & Cons)

Emergency Case Escalation

Triaging can be a great help in a crisis like the current pandemic. Healthcare conversational AI could be used for screening patients and triaging treatment. Bots will gather data about patients’ symptoms and instruct them to take appropriate action based on the severity of their condition.



Resolving Commonly Asked Questions (FAQs)

The FAQ section is the most common component on any website. Hospitals and clinics have made this section a chatbot on their websites that answers general questions. This makes it easy for users to locate information.

Also read: What Is Spotify Premium Duo? Explained (Pros & Cons)

Symptom Assessment

Conversa is a symptom-checker bot that can help patients and hospitals. Chatbots can ask relevant questions and understand symptoms. The platform helps to automate care by identifying high-risk patients, placing them in touch via phone, telehealth, or e-visit with a healthcare provider, and arranging for an in-person appointment.



Conclusion

Conversational Artificial Intelligence has dramatically improved the quality of healthcare services by automating repetitive processes. AI technology-enabled healthcare workers quickly identify symptoms and classify critical patients from less critical patients and plan their appointments accordingly. This technology is also used by healthcare professionals to collect patient information during patient check-ins. Despite all these technological advances, the healthcare sector still has a lot of room to improve on AI and other game-changing technological innovations.

A
Amelia Scott

Amelia is a content manager of The Next Tech. She also includes the characteristics of her log in a fun way so readers will know what to expect from her work.

Top 10 News

view all
Follow us on

Categories

Related Posts

img

Health

5 Ways To Relieve Your Retirement Anxiety
By: Alan Jackson, Sun April 7, 2024

Many people experience valuable stress when it comes to overcome retirement..

img

Health

Can Oatzempic Really Help You Lose Weight?
By: Evelyn Addison, Sat April 6, 2024

In a blender, combine half a cup of oats, half a lime juice, and one cup of..

img

Health

Inside The Nutra Industry: Trends, Innovations, And Future O...
By: Micah James, Fri April 5, 2024

Despite the dynamic nature of the Nutra industry, it remains at the center..

img

Health

Streamlining Patient Communication In Dental Practices with ...
By: Alex Noah, Thu March 28, 2024

Have you ever wondered why many dental clinics are integrating technologies..

img

Health

The Science And Advantages Of Hyperbaric Oxygen Therapy Demy...
By: Alan Jackson, Thu March 14, 2024

Explore the advantages and science of hyperbaric oxygen treatment with this..

img

Health

What Is Sugaring Hair Removal? 10 Things To Know Before You ...
By: Alan Jackson, Sun March 10, 2024

Are you tired of constantly battling with unwanted hair? You might have sampled..

Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments

Copyright © 2018 – The Next Tech. All Rights Reserved.