Facebook isn’t just for frivolity and fun. But memes and social media games can be addictive. This article shares 6 inspiring ways to use Facebook for compliance online training.
Many people check their Facebook feeds every day, sometimes even hourly. It lets us check in on our friends, get the latest news, and voice our opinions.
It’s also an excellent online compliance training tool that allows employees to get involved from anywhere in the world. To protect sensitive data, you can create groups for each branch or team.
You can also share resources with every employee of your organization by clicking a button. This list could go on. So, let’s explore some innovative ways to use Facebook for training that you can implement right away.
In order to solve problems and discuss them together, create groups for each department or job position. They can tap into the strengths and talents of the group rather than trying to do it all alone.
They may not know how to deal with a client who behaves inappropriately. The employees log in to the problem-solving group to share their thoughts and to explore other options.
They can also vent and share their experiences. For example, new regulations or rules that are only applicable to their department. You should ensure that the group is kept closed to prevent work-related problems from being made public.
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Although process manuals and guidebooks are common in many organizations, they don’t provide a visual example. Your Facebook page can be shared with daily demonstration videos of compliance online training. Employees can view the process and then mimic it in their workplaces to reduce compliance risks.
You can use clips from your course or webinars to illustrate the idea. Or, you can have employee-generated demos. To increase engagement and involve them in the training experience, you might consider using the former.
You can give them the resources and guidelines they need to create their video clip. Encourage them to send it to their instructors or managers for quick quality control. It is not necessary for employees to post incorrect information on the Facebook wall.
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The Facebook in online training concept can include live video feeds and instant messaging as well as discussions through private groups.
A live chat can be held weekly or monthly to allow employees to voice concerns and ask questions in order to improve compliance. This is especially useful for sensitive or controversial topics that could cause confusion. In advance, inform employees about the topic so they can prepare.
Also, give employees tie-in tools so they can explore the topic before attending the live event. You can use tutorials or simulations to teach the basics. This helps to avoid redundant or rudimentary queries that have been covered in the training course.
Facebook training is all about personalization. They can post information and host events that give meaning to their posts. Self-evaluation prompts are a great way to do this.
Post a compliance scenario that might result in multiple outcomes based on the employees’ skills, experience, and background. Invite them to reflect on the matter and discuss how they have handled similar situations in the past.
They can also consider how they might respond to the new situation and the consequences. Encourage them to think about the problem from a personal perspective.
Instead of trying to memorize rules and theories to pass exams, read the theory. If they feel comfortable, they can write in the comments section to get peer feedback.
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Online compliance training often involves lots of information. Many modules, activities, exams. Give your employees a weekly summary of the topics you have covered and how they relate to their job duties.
Provide links to resources that will help them quickly refresh their knowledge and cover topics they have missed. Perhaps they were on a client meeting, and could not attend the compliance webinar. They may want to take the task simulation again to get better results.
A top 10 list can be posted of the most important skills or topics you covered during the week. Countdown lists are a hit with everyone, even those who work full-time and don’t have the time to complete mandatory training.
Building awareness is a key part of compliance training. Employees want to be safe at work and follow the rules.
They don’t like being in a situation where they could compromise the integrity of your company or face fines. They don’t know how to follow regulations in real life and they even make mistakes. Facebook training polls can challenge their assumptions.
This could be a three-question survey to find out how much they know and where gaps are. They can immediately see the results so they can get additional training or address the problem. These polls are designed to change behavior.
Employees can reevaluate their work and make changes. To avoid any compliance faux pas, employees can align their attitudes and behaviors.
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Online training for compliance may not be a good fit for Facebook. Or social media, in general. It should be self-paced so that employees can work at their own pace and address personal issues.
Facebook online training is an extremely versatile tool. It can be used for almost any topic. To help reduce risks and improve team dynamics, staff can share their insights, experiences, and tips. Make sure everyone follows the rules and doesn’t get distracted by gifs or games.
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